Accessibility Statement

Gardeners Fulwell Accessibility Statement

Gardeners Fulwell is committed to providing an accessible and inclusive online experience for all visitors, including disabled people, older people, and anyone using assistive technologies. This Accessibility Statement explains our approach to accessibility, the standards we work towards, and how you can contact us with any accessibility requests or feedback about your experience.

Our Commitment to Accessibility

We want everyone in the Fulwell area and beyond to be able to access information about our gardening services, book appointments, and contact our team without barriers. Our aim is to align this website with the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of disabilities and how to improve usability for all users.

Accessibility is an ongoing process. We regularly review our content, structure, and design so that people using different devices and technologies can find and use the information they need about Gardeners Fulwell quickly and clearly.

Conformance with WCAG 2.1 AA

We aim for our website to meet the key principles of WCAG 2.1 AA: perceivable, operable, understandable, and robust. This includes working towards:

Providing sufficient colour contrast between text and background so that content is easier to read for people with low vision or colour blindness.

Using clear and consistent headings and labels, so visitors can navigate and understand our accessible gardening services in Fulwell without confusion.

Making sure text can be resized using browser controls without loss of content or functionality.

Ensuring forms are clearly labelled so that people using assistive technologies can complete booking or enquiry forms independently.

Screen-Reader and Assistive Technology Support

Our website is designed to be compatible with common screen-readers and other assistive technologies. We work to provide meaningful alternative text for images wherever practical, particularly where images communicate important information about our gardening services in Fulwell.

We also aim to structure pages with logical headings and reading order, so that users can move through content in a predictable sequence. Where possible, we avoid using images of text and rely on real text that can be read out by screen-readers, enlarged or adapted by user settings.

Keyboard Navigation

The website is designed so that most content and functionality can be accessed using a keyboard alone, without a mouse or touch screen. This is especially important for visitors who cannot use a pointing device or who prefer keyboard access.

We work towards the following for keyboard navigation:

Logical tab order through menus, links, and form fields.

Visible focus indicators, helping users see where they are on the page.

Keyboard accessible buttons and controls, so that important tasks like submitting an enquiry can be completed via keyboard.

Ongoing Improvements

We recognise that accessibility is not a one-time project. As we add new content and features about our gardening and outdoor maintenance services in the Fulwell area, we aim to review them for accessibility and usability. We welcome feedback from users who rely on assistive technologies or who have particular access needs, as this helps us prioritise improvements.

Requesting Information in an Accessible Format

If you experience any difficulty accessing information on this website or need information about Gardeners Fulwell in an alternative format, you can contact us and explain what you need and which page or content you are trying to access. We will consider your request and do our best to provide the information in a format that works for you, such as simplified text or large print style documents.

Reporting Accessibility Problems

We are always looking to improve the accessibility of our website and services in the Fulwell area. If you encounter any accessibility barriers, find content that is hard to use, or discover a feature that does not work with your assistive technology, please get in touch and tell us:

Which page or section you were using.

What problem you experienced.

What device, browser, and assistive technology you were using, if you are comfortable sharing this information.

We will review your feedback and, where we are able, make updates to improve the experience for you and other visitors.

Feedback and Contact for Accessibility

Your feedback is important in helping us maintain an accessible site for Gardeners Fulwell. If you have questions about this Accessibility Statement, want to comment on any aspect of accessibility, or wish to request information about our gardening services in an accessible format, please contact us through our usual contact page or written correspondence channels. We will aim to respond within a reasonable timeframe and will work with you to find a suitable solution wherever possible.